PREFACE

The Office of the Head senate affairs, academic programmes & planning is concerned with ensuring adequacy of teaching and training facilities in the university and provision of administrative services to the senate, among other duties.

Through this Service Delivery Charter, the office commits itself to put in place mechanisms to continuously monitor the adequacy of the academic facilities in the University and ensure smooth operation of senate activities.

This Service Delivery Charter details the kind of services on offer, our stakeholders, our commitment, feedback mechanisms, customer care, among others. 

In case you have a need or concern, no matter how big or small, do not hesitate to contact the Head, senate affairs or any officer in the office through the provided contacts.